I have had this business for a year next month (woo hoo!) but its not all I do. I write for a blog (www.momdot.com) and I am part of online social networks around the net. In doing all of this, I come into contact with HUNDREDS of people and situations, non business related.

 Recently it was brought to my attention that a report was filed about Bambina on a consumer protection website from a “customer” and then it was followed up minutes later by a new “customer”. The newer customer had a name of an online person that I had gotten to know. Her and I had gotten into an arguement, online, over unrelated business things. If you want to know more, go here.

As revenge, she went and filed this fake report, which now comes up in google under my business name, but rest assured, this is NOT a real consumer. Nor in the year that I have had bambina, had anyone claim anything of the like.

Yes, we have had issues where I forgot a bow or a speciality item. Once i even sent the wrong bowholder to someone and had to pay to have it sent back to me and make her a new one. I have always refunded or fixed EVERY mistake I have ever made as quickly as possible.

It was clear it was this blogger doing this, and you can see the info here regarding it and the final proof here .

 As if that is not enough, we spoke with someone who knows this blogger and was talking to her about the situation then said this that follows.

Sandra Guest

Re: Yall!!!!! GO READ THE DRAMA ON MOMDOT « Reply #10 on: Today at 10:45:53 AM » I totally understand. It was not right for her to do that. I asked her why she did that and she said that she was just really upset about the blog that you had posted. That was the best revenge that she could think of. She really does regret it and I e-mailed her what you said and she hasn’t responded yet. Do you want me to post her reply when I get it?

I would just like to say that as a mom that works at home, I dont care how mad you are at someone, espiecally if you do not know them other then online or a thing about them, to file a FAKE REPORT about their BUSINESS is beyond low and disgusting. I would never ever do that to someone.

Still being the nice person I am, I told the girl above who was talking to this other person that if she retracted her statement, I would take down my blogs talking about her…I was then emailed and said she would not retract it till I took down my blogs, which I REFUSE to do, becuase I did nothing wrong, and Bambina did nothing wrong.

So not only is this person not a customer of ours, she is a bit crazy. We are really, REALLY sorry to even bring this to your attention, but we did not want anyone to think that that report was real. We will be happy to provide you with any of our REAL customers names and emails (with their permission) and please check our guestbook for the happy customers over the years.

 Trisha

If you are purchasing a Fairytopia holder, please note that the shipping cost is high. We are NOT charging any handling charges, it is costing us $20 and up to ship them due to their size, therefore, we have to pass that cost on. We are only charging $16 to ship them, but they do cost us more.

If you want them priority shipped, they cost approx $35 to ship, please contact us before ordering to arrange that. Due to the size, not the weight, the USPS and UPS charges per cubic feet and we have not found a way around that. We are sorry for the inconvience.

 If you want to order one and not add the wings on, but have me fold the wings in and you can attach them at your own home, I can possible get them into a smaller box lowering your shipping cost. Contact me for that!

 trisha